ska888 Platform Privacy Notice
This page describes what we collect when you use ska888 and how we keep that data protected. We distinguish between transaction data — your deposits, withdrawals, and betting history — and personal data, such as your national ID and phone number. Transaction data stays with us as long as your account exists; identity data is retained only while verification is current. Both are encrypted and stored on secure servers.
When you join ska888, we collect your email, phone number, and payment details to process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We also collect your national ID and a selfie for identity verification. We use this data only to operate your account, comply with legal requirements, and prevent fraud. We do not sell your data to marketers or advertisers. We do not share your identity documents with third parties except where required by law.
Your account activity — bets placed, games played, balance changes — is logged permanently on our servers. This history is private and accessible only to you and our support team when you request help.
What Data We Collect on ska888
We collect several categories of data when you use ska888. First, account data: your email address, phone number, password (hashed, never stored in plaintext), and preferred username. Second, identity data: your name, national ID number, ID photo, and a selfie taken during verification. Third, payment data: the payment method you choose (DANA, e-wallet, etc.), your account number or wallet address, and your banking details if you use bank transfer. Fourth, transaction data: every deposit, withdrawal, and bet placed, including amounts, timestamps, and outcomes. Fifth, device data: your IP address, device type, operating system, and browser information.
We may also collect session logs that record which pages you visit, how long you stay, and which features you use. We collect this data through cookies and similar tracking technologies to improve our service and detect security threats.
How We Use Your Data
We use your account data to create and secure your login, communicate with you about your account, and send transaction confirmations. We use your identity data to verify you are who you claim to be and to comply with local regulations in Jakarta, Surabaya, Bandung, Medan, and Semarang where our service operates. We use your payment data to process deposits and withdrawals without delays. We use your transaction data to maintain your betting history, calculate your balance, and investigate disputes if you report a problem.
We use session logs to identify patterns of fraudulent behaviour, improve our platform's performance, and understand how users interact with ska888. We never use your data to make automated decisions that affect your account unless you explicitly agree. We do not profile you for marketing purposes. We do not build predictive models of your gambling behaviour.
Third-Party Services and Data Sharing
We use third-party processors to handle certain functions. Our payment processors receive your banking details to process deposits and withdrawals. Our identity verification vendor receives your ID photo and selfie to conduct facial matching. Our hosting provider stores all our servers and databases. Our analytics provider tracks anonymised session data to help us improve the site. We do not share your data with these processors unless necessary for them to perform their service, and we require them to maintain confidentiality.
We share your data with government authorities only when required by law — for example, if an investigation into financial crime demands it. We do not sell your data to brokers, advertisers, or third-party marketers. We do not combine your ska888 data with data from other sources to profile you.
We treat your data as your property. We keep it encrypted, limit who can access it, and delete it when you no longer need it on ska888.
Cookies and Tracking Technology
We use cookies to remember your login session, store your preferences, and track your browsing activity on ska888. Cookies are small files stored on your device; they expire after a set period or when you log out. Essential cookies keep you logged in and secure your session. Analytics cookies let us measure traffic and identify technical problems. You can disable cookies in your browser settings, but doing so will prevent you from using ska888 because login requires session cookies.
We may use pixel tags and similar technologies to track whether you open our email notifications and which features you interact with. This data helps us send you relevant updates and improve our platform.
Your Rights on ska888
You have the right to access your data. You can review your account details, transaction history, and personal information in your ska888 settings at any time. You have the right to correct inaccurate data; if your name or email is wrong, contact our support team and we will update it. You have the right to delete your account and associated data, subject to our retention obligations for financial compliance. You have the right to object to certain uses of your data — for example, you can opt out of analytical tracking in your privacy settings.
If you believe we have mishandled your data, you can lodge a complaint with us. We will investigate and respond within 30 days. If you remain unsatisfied, you may escalate your complaint to your local data protection authority.
Data Location and Security on ska888
Our servers may sit in jurisdictions outside Indonesia, including regions where data-protection laws differ from local standards. By using ska888, you consent to your data being stored and processed internationally. We maintain encrypted connections between your device and our servers using TLS encryption. Your password is hashed using industry-standard algorithms; we never store or transmit plaintext passwords. Your identity documents are encrypted at rest.
We conduct regular security audits and penetration testing. We train our staff on data protection and enforce access controls so only authorised personnel can view your information. We maintain incident-response procedures; if a breach occurs, we notify you within 72 hours and report it to relevant authorities as required by law.
Data Retention and Deletion
We retain your account data — email, phone, and login credentials — as long as your account is active. If you close your account, we delete these within 30 days. We retain your identity documents (ID photo and selfie) for 3 years after account closure to comply with anti-money-laundering regulations. We retain your transaction data indefinitely because financial regulations in regions where we operate require us to keep betting records for audit purposes. We retain session logs for 12 months; older logs are deleted automatically.
Data deletion is irreversible. Once deleted, we cannot recover your account or restore your betting history.
Changes to Our Privacy Notice
We may update this notice from time to time. When we do, we will post the new version on this page with an updated date. If the changes are material — for example, if we begin sharing your data in a new way — we will notify you by email. Continued use of ska888 after an update means you accept the new terms.
Contact Us About Your Data
If you have questions about how we handle your data, wish to request your data, or want to lodge a complaint, contact our support team through the in-app chat or email us at the address listed on our legal notice page. We will respond to data requests within 30 days. During peak times — such as Liga 1 tournament weeks or Idul Fitri holidays — responses may take longer.